Managing Clients
Deciding Between Fixed-Bid vs. Hourly Rate Projects
Wednesday, 05 July 2006
A fixed-bid project guarantees that a client will get their project done right without worrying about how much time the vendor spends completing it. Right?

Unfortunately, this common assumption is incorrect. The reality is that fixed-bid projects are generally more expensive to the client, more stressful for the vendor, and result in poorer quality results.

Many vendors will rush to complete the project within the allocated time period, because they risk losing their profit margin if the project takes longer than anticipated. Meanwhile, any changes to the project specifications will incur a heavily padded fee to the client. Overall, the fixed-bid project can be an uncomfortable and risky arrangement unless the project unfolds without a single surprise or change request.

 
Client Background Check Essentials
Wednesday, 24 March 2004
Every client relationship your company creates is incredibly valuable -- each has the potential to grow into a long-lasting revenue source.

However, client relationships take considerable time, energy, patience, and effort before they can become a trusted and reliable part of your business. It's a big investment, and when a relationship fails you've usually lost quite a bit of time and effort along the way. In this article, we'll look at several techniques you can use to screen out potentially negative clients such as non-payers, highly litigant clients, clients that are on the brink of bankruptcy, and plain old nightmare clients.