| What Are Your Business Objectives (Really?) |
This week a client of mine asked for advice about how to make his business ‘successful’. Whenever clients ask for this kind of advice, I ask the same question: "What are your business goals?" This client offered the usual response which included having employees, huge clients, a big office, company outings, bags of money, etc. Very ambitious, indeed! After asking a few more questions such as "Do you really enjoy hiring, firing, and managing employees?” and "Do you prefer bookkeeping or sales?" I can usually help a client narrow down their objective list and find out what really drives them to do business.The 'knee-jerk' answers are all the same. The ‘real’ answers are all different. Some people really do want to build a big shop with lots of employees. They want to be the boss, and stand around the water cooler. But most don't. They simply want to be their own boss, which is a perfectly respectable goal. Some seek status, some want riches, and others want respect. Among the most popular responses are the ability to work at home and spent time the kids, and to give jobs to friends. When answering the question, "what are the goals of your business," I’ve found it’s best to identify the top 3 goals rather than list everything you can think of. This way, you are forced to list your top objectives, and you can then take action towards those specific goals. Be honest with yourself when coming up with your top 3 list. Don’t
be afraid to think about money, for example, for fear of sounding
materialistic. There are some people who just want to get rich and
that's all there is to it. For most people, though, the real objectives
come from considering what you’d do with all that money, such
as travel, donate it, help friends, or buy a boat. So, try to avoid
listing 'money' as a goal and instead think what you want the money to
bring you.
Hopefully, your list will be comprised of 'quality of life' items
that have the ability to truly make you into a happier and more
fulfilled person. But, if you have a Ferrari or bucket or gold-plated
iPhone on your list that's ok, too. It's your business, after all. Once
you have your list, you can make much better decisions about how to
invest your time and money into the business.
Another real value of understanding what your business goals are is that it helps you to easily decide what not to do. I was recently offered a very profitable government project, but since the job will require lots of on-site consulting and I’m trying to keep my flexibility, I turned it down in favor of work that I could do from home. My desire to have a very stable and
secure business has also led me to literally avoid all debt
whatsoever. If I was devoted to growth, I’d probably have borrowed a
few hundred thousand dollars to jump-start the business a few years
ago but thankfully I realized early on that I want to keep it small! Whatever your goals are, be sure that they really reflect what you want in the near and far future. Running a business is tough and if you are just doing it for the money (or if you don’t really know why you’re doing it) you may find yourself burnt out in short order. It really helps to write down the goals, and revisit them from time to time to make sure that you are still focusing yourself on the right things, and goals haven’t changed. Most importantly, pick the goals that make you happy and make your business work for you as much as you work for it!
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This week a client of mine asked for advice about how to make his business ‘successful’. Whenever clients ask for this kind of advice, I ask the same question: "What are your business goals?" This client offered the usual response which included having employees, huge clients, a big office, company outings, bags of money, etc. Very ambitious, indeed! After asking a few more questions such as "Do you really enjoy hiring, firing, and managing employees?” and "Do you prefer bookkeeping or sales?" I can usually help a client narrow down their objective list and find out what really drives them to do business.

